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Frequently Asked Questions

  • Which holidays are you closed?

    We are closed on most major U.S. Federal Holidays. Our holiday hours can be found by clicking the Holiday Hours link toward the bottom of the Locations page.

  • How do I report a lost or stolen debit or credit card?

    Report a lost or stolen debit card by calling 1-888-918-7819. Report a lost or stolen credit card by calling 1-800-449-7728. Both phone numbers are available 24 hours a day.

  • What are your hours?

    Hours for every branch are located on our Locations page, located at the top of the website. Click on the branch that you wish to visit to learn its hours.

  • Where do I find Listerhill's routing number?

    Listerhill's routing number is 262277011. You can find our routing number anytime by scrolling to the bottom of the website. It is located next to our Main Office address.

  • Where are the repos?

    You can find our repos by scrolling to the bottom of the website and clicking Pre-Owned Vehicles and Foreclosures.

Soar 2

Debit Card

​Your Listerhill Visa debit card comes with built-in EMV micro-chip technology to provide you with increased security.​

EMV, chip card, smart card — however you may hear it referred — it's that small, metallic square computer chip on our new Visa cards. This micro-chip is encrypted and provides stronger security and protection against fraud. Unlike magnetic-stripe cards, every time an EMV card is used for payment, the card chip creates a unique transaction code that cannot be used again.

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How to Use Your New EMV Chip Card

With EMV cards you no longer have to swipe your card in the right direction at just the right speed. Chip cards are read in a different way. Instead, chip cards are simply inserted into a slot on the merchant's terminal and held until the transaction is complete. However, if the merchant's terminal is not yet EMV-enabled, you can still swipe with the magnetic stripe on the card.

Additional Questions

While we hope you find the information you need online, we want to remind you that Listerhill is more than a website. We’re your credit union, and we look forward to helping you. Call us at (256) 383-9204 or 1-800-239-6033 for friendly, local assistance. Better yet, stop by one of our branches for some personal service.

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