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Frequently Asked Questions

  • Which holidays are you closed?

    We are closed on most major U.S. Federal Holidays. Our holiday hours can be found by clicking the Holiday Hours link toward the bottom of the Locations page.

  • How do I report a lost or stolen debit or credit card?

    Report a lost or stolen debit card by calling 1-888-918-7819. Report a lost or stolen credit card by calling 1-800-449-7728. Both phone numbers are available 24 hours a day.

  • What are your hours?

    Hours for every branch are located on our Locations page, located at the top of the website. Click on the branch that you wish to visit to learn its hours.

  • Where do I find Listerhill's routing number?

    Listerhill's routing number is 262277011. You can find our routing number anytime by scrolling to the bottom of the website. It is located next to our Main Office address.

  • Where are the repos?

    You can find our repos by scrolling to the bottom of the website and clicking Pre-Owned Vehicles and Foreclosures.

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Donation Request

At Listerhill Credit Union, we believe that serving our members also means serving the community where they live and work.

Please review our Donation Guidelines below before submitting your request.

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Donation Request Guidelines

Listerhill is committed to making our community better through our generous support and involvement with local organizations. Because requests are numerous, we have implemented the following guidelines in order to assist you as quickly and accurately as possible.

Monetary Donations and Sponsorships

Listerhill will only consider requests from nonprofit organizations.

Listerhill does not consider donation requests for the following:

  • Individuals
  • Religious groups
  • Political parties, candidates or causes
  • Incomplete applications
  • Requests made less than 2 weeks in advance
  • Events that happen outside of our service area

Listerhill reserves the right to consider each donation request on a case-by-case basis.

Follow Up

Many factors are included in the evaluation of these proposals, which are reviewed by our Community Contributions Committee once per week. If more information about a specific organization is needed, a representative of Listerhill will contact the organization.

We will contact your organization within two weeks of receiving the request, regardless of approval or denial of the request. A decision to deny a request does not imply that the applicant’s program is not needed or worthy, but simply that it does not fall within our guidelines, or that funds are not available.

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