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COVID-19 Preparedness: Ways to Safely Access Your Money

Ways to Safely Access Your Money During The COVID-19 Pandemic

Amid ongoing concerns about the Coronavirus COVID-19, there's lots being communicated about the steps you can take to protect yourself and others from COVID-19. And at Listerhill, it is also our concern how this may affect your financial management routine. We've put together a list of ways you can still get your financial business done while lowering the risk of exposure to COVID-19.

Steps You Can Take

Use Mobile Deposit to deposit your checks through our mobile app. There's no additional delay by depositing your checks with the mobile app versus over the counter. In most cases, your deposit will be applied to your account the same day.

Use a Smart ATM for everyday transactions. Avoid having to wait in line inside the lobby to do your transactions. You can still talk to a live person during regular business hours through every one of our Smart ATMs. You can deposit cash or checks, cash checks, make a payment, get account inquiries, and more. 

Limit your contact with cash. Paper money can reportedly carry more germs than a household toilet. Whenever possible, use any other payment method to cash. If you need to pay another person, use services like Venmo, Paypal, or Popmoney.

Use a contactless payment method in stores. With services like Apple Pay, Samsung Pay, or Google Pay, you won't have to touch anything other than your phone. Adding a card to your mobile wallet is simple, and in most cases can be added and working instantly.

Apply for an account, loan, or mortgage online. During these times, it's recommended to limit close contact with others. Therefore, stay home and apply for what you need in the comfort of your own home. 

We're Happy to Help

Listerhill is closely monitoring the latest reports from the Centers for Disease Control (CDC) and is prepared to take the necessary measures for the health and safety of our members and employees.

If you find yourself in a financial bind due to the affects of the Coronavirus (COVID-19) outbreak, don't hesitate to contact us to see how we may be able to help. We offer a number of ways to ease the burden of financial demands during a hardship. After all, we're your financial cooperative, and we're in this together. It's All About We.







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Frequently Asked Questions

  • What if I need help using the app?

    To get answers to your questions about the app, you can give one of our customer service representatives a call at 800-239-6033

  • How do I register for the credit card app?

    First, you want to download the app from the iTunes or Google Play store. Then you can register your card from your phone. You will need to create a user ID and password and answer security questions.

  • How do you use the information that I provide during registration?

    When you provide information during registration, we verify your identity to validate your account. We only store your security question, security answer, user ID, and password in our system.

  • Which phone carriers are supported?

    Our app supports all of the major US wireless phone carriers, including Sprint, T-Mobile, and Verizon.

  • How much does the app cost?

    We do not charge a fee to use the app, though keep in mind that you might be responsible for charges associated with your phone data usage.